Reopening our Shops
Posted on April 15 2021
We are looking forward to re opening again from w/c 14th April 2021. Although this will be a phased reopening to start with, we are so looking forward to seeing you all again. Your safety and comfort is a top priority and we wanted to share the steps we have taken to make instore shopping a comfortable experience in line with the latest Government Guidance regarding Social Distancing.
- The layout of the shops has been adapted to allow for an easy one-way flow round to facilitate social distancing. We will be limiting customer numbers in store at any one time. Please keep a 2m distance from others.
- Hand sanitiser sprays will be available throughout the store and we would ask you to use the spray on arrival and before browsing.
- Face coverings will need to be worn in the shop by all customers and staff alike so that we can protect each other while indoors.
- Till screens are also in place in both shops and we would encourage contactless payments.
- Please allow us to handle all the testers. We will spray the fragrance onto a tester strip which we will then pass to you, with clean hands, to reduce contact while allowing you to experience the scent.
- Please also avoid handling products on the shelves where possible & let us do that for you.
- Rest assured, we'll observe rigorous cleaning routines throughout the day, paying particular attention to touch points and high usage areas.
- An instore pick up option is also available on the website should you prefer to browse online and collect your order from our Columbia Road store.
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COLUMBIA ROAD
We will be open on Saturdays from 10 - 6 & Sundays 9 - 4.
Parking is free in the area on Saturdays & it’s outside the congestion zone .
The Flower Market will return on Sunday 18th April from 8 - 2. Please note that a queue does form from about 11am so best to come early to avoid the queues.
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SPITALFIELDS
The Spitalfields store will open initially on Wednesdays 11 – 5. You can shop by private appointment and enjoy a private perfume consultation from 2 – 5.
Simply book a time to suit you online here and you can come and enjoy a truly private shopping experience with the shop to yourself.
We may extend opening hours in May so keep an eye on the website for updated times and hours.